LAP WordBridge Training

Learn how to effectively use WordBridge to perform interpretation services

Training documentation and videos

Image of a man conducting a VRI appointment over Zoom.

VRI/OPI Zoom Guide

Learn how to connect via Zoom for video (VRI) and over-the-phone (OPI) appointments.

Image of a woman cancelling an appointment on her computer.

Self-Withdraw Guide

Learn how to self-withdraw from appointments on the website.

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Appointment Information User Guide

A quick guide where you can find important appointment information.

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On Demand Interpreter Training Document

A training document for learning how to use the Amazon Connect desktop tool for interpretation.

Using the WordBridge System

Watch this step-by-step walkthrough to learn how to use the WordBridge system.

SOSi's Amazon Connect Agent for Desktop

Watch this walkthrough of how to use the Amazon Connect Agent desktop for interpretation.